Building The Team
Overview
Understanding the dynamics of team building and the importance of developing trust are critical for creating a high performing team.
Learning objectives
- Understand how to develop and maintain trust at work
- Know how to build the team
Who is it for?
Anyone with responsibility for pulling together a group of people to achieve a common goal.
Course content
- The nature of formal and informal working relationships
- Role of open communications and the need to keep people informed, in creating effective working relationships
- Range of internal and external contacts
- Differences between people, and the effects on relationship building
- Differences in organisational culture, and the effects on relationship building at work
- Social skills appropriate to the workplace
- Range of behaviours which develop, maintain and destroy trust at work
- The importance of maintaining confidentiality in the workplace
- Characteristics of groups and teams – the differences, examples within the workplace
- Tuckman’s theory of group formation
- How to identify team roles (eg Belbin) and the uses and implications for managers
- Building a balanced team to achieve objectives
Contact us to book this course or discuss your requirements in more detail.
