Managing stress in the workplace
Overview
Often linked with our Managing Conflict in the Workplace course, here we explore how to manage one’s own stress and stress in others in order to optimise performance.
Learning objectives
- Understand how to manage own stress and minimise stress in others
- Know how to support individuals in the team
Who is it for?
Anyone suffering from stress in the workplace or needing to manage individuals or groups of workers in a stressful environment.
Course content
- Causes and impacts of stress at work
- Symptoms of stress in self and in others
- Implications of stress for workplace and non-work activities/relationships
- Implications and effects of stress for individuals and organisations
- Management responsibilities in relation to work-related stress
- Simple practical stress management techniques
- Sources of available support for stress sufferers
- Action planning and review techniques
- Definitions of counselling, advising and mentoring and when to use each of them to support individuals
- Principles of counselling
- Mentoring, and the mentoring cycle
- Range of available counselling and support mechanisms
- Implications of confidentiality
Contact us to book this course or discuss your requirements in more detail.