Motivating to perform in the workplace
Overview
Stick / Carrot? Extrinsic / Intrinsic? Money / Engagement? Motivating people to perform in the workplace is about so much more than how much they are paid or how tightly they are managed. Find out how to maximise motivation to perform in your workplace.
Learning objectives
- Understand the value of assessing performance to meet organisational and individual needs
- Know how to motivate the team to improve performance in the workplace
- Understand the value of feedback in the workplace
Who is it for?
Broadly, this course appeals to anyone in a work environment. Content is equally useful for self development as it is for managerial training.
Course content
- The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal)
- Ways to ensure fair and objective assessment (including objectives and ongoing monitoring)
- Preparations necessary for effective, valid and reliable assessments
- Feedback techniques following assessment
- Roles and responsibilities of individuals in the performance assessment process
- Appropriate assessment records
- How to conduct formal appraisals
- Overview of the factors influencing behaviour at work
- Basic theories of motivation and their application to teams and individuals
- Styles and patterns of behaviour at work
- Range of techniques to motivate individuals and monitor performance
- Positive approaches to offset negative attitudes in the workplace
- The importance of feedback to improve communication and performance
- Types of feedback and their relative values in communication (visual, written, oral, aural)
- Use of feedback to improve the performance of individuals in the workplace
- How to use feedback techniques (formal/informal; positive/negative; timescale; format)
- How to elicit feedback from others to improve own performance
Contact us to book this course or discuss your requirements in more detail.
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