Planning Change in the Workplace
Overview
Understanding how to plan change is essential for many managers. This course helps you develop the knowledge, skill and confidence to successfully plan change at work.
Learning objectives
- Understand the forces for change in an organisation
- Understand planning for change in an organisation
- Understand continuous improvement in an organisation
Who is it for?
Primarily, people with responsibility for planning change in the workplace.
Course content
- Simple PESTLE analysis
- Organisational SWOT analysis
- The principles of change management
- Basics of system theory and process design
- Methods of planning for change
- Use of Gantt charts, network planning as tools for planning change
- Identification of human and financial factors in the consideration of change
- Differentiate between fixed and variable costs
- The importance of communication and involving people to facilitate effective change
- The importance of quality awareness and the need to strive for continuous improvement
- Service standards as appropriate to own organisation
- Quality circles, benchmarking, Kaizen
- The importance of commitment and loyalty to the organisation
- Ways to involve people in quality and continuous improvement, including suggestion schemes/role models
- Ways to evaluate continuous improvement activities
Contact us to book this course or discuss your requirements in more detail.
