Understanding culture and ethics in organisations
Overview
All organisations have a personality. This is defined by the culture and ethics it adopts, displays, lives and breathes. This course explores these concepts and broadens appreciation of the massive impact culture and ethics has on the organisation, its employees and its customers.
Learning objectives
- Understand an organisation’s culture
- Understand ethics and values in business
- Understand the organisation’s social responsibility
Who is it for?
Everyone employed in organisations that want to improve. Understanding culture and ethics is the key to developing higher performing organisations.
Course content
- Types of organisational culture and how they are manifest in terms of structure of teams and management style
- Concepts of values and vision and their relevance to the first line manager role
- The effects of different cultures and management styles
- The effect of “blame cultures” contrasted with problem solving approaches
- How internal “politics” arise within organisations, and their effects
- The concept of sub-cultures, and their effective management
- Definition of ethics in the work context
- Alternative perceptions – value judgements
- The range of cultures, beliefs and value systems
- Personal ethics v. business ethics – potential for both conflict and synergy
- Ethical considerations for investment, trading, competition, manufacturing, employment, etc
- Social responsibilities of organisations – eg to the wider community
- The costs and possible payback of using an ethical approach
- “Whistle-blowing” legislation
- Mission statements, business objectives, PR, briefings, community involvement as ways to communicate the organisation’s ethical values
- The importance of corporate social responsibility and sustainability
- The role of first line managers in enabling organisations to fulfil their social responsibility
Contact us to book this course or discuss your requirements in more detail.
