ILM Level 3 Certificate in First Line Management

Overview

The ILM Level 3 Certificate in First Line Management aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills and assisting participants in gaining the basic knowledge required by a manager. This qualification builds on the ILM Level 3 Award in First Line Management, and broadens the skills and knowledge in a flexible and practical way. Candidates are not required to undertake the Award as a pre-requisite and may join Certificate programmes directly.

There are four mandatory Unit focussing on problem solving and decision making, understanding and managing change and achieving objectives, supported by further optional units from a wide selection to ensure that the Certificate can be fully tailored to meet the varying needs of candidates across all employment sectors.

Course Content

Mandatory Units

  • Solving Problems and Making Decisions
  • Understanding Change in the Workplace
  • Planning Change in the Workplace
  • Achieving Objectives through Time Management

Optional Units

Additional Optional Units are required for this Certificate. These include for example
Introduction to Leadership, Managing Performance, Building the Team, Motivating to Perform in the Workplace, Organising and Delegating, Managing Stress and Conflict in the Workplace, Coaching and Training Your Work Team, Providing Quality to Customers and Planning to Work Efficiently. Please just contact us using the link below to discuss your requirements in greater detail.

Credit Value

20 minimum

Guided Learning

120 hrs minimum

Duration

Completion within two years.

Entry Requirements

There are no formal entry requirements but participants will normally be either practising or aspiring first line managers with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

Contact us to book this course or discuss your requirements in more detail.

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