Luminus Case Study – The Best Employers Eastern Region
Pioneers of high quality affordable housing and community involvement, Luminus Group, has an employee engagement strategy to be very proud of. It is also very ambitious.
The Huntingdon-based organisation aims to not only provide a positive working environment, but it also aims to influence a cultural transformation in wider society.
Through a forward-thinking approach, Group CEO, Dr Chan Abraham, wants to help mend so-called ‘broken Britain' by promoting a culture of learning, development and sincerity. And he has begun in his own organisation. It is this visionary work that won Luminus a Best Employer award for Employees Values.
Visionary and holistic
Dr Abraham believes his aspirations can become reality by building a positive and supportive culture across all aspects of work, and one that inspires employees, their families, other employers, and broader communities. He explains: “Our employees actively demonstrate our infectious enthusiasm as part of an organisation that aims to change the world and put our ethos into practice in everyday life.”
“If we can generate a critical mass among employers in the UK to do the same, we will be a nation moving towards renewal,” he added.
Enabling employees to develop and contribute
Luminus invests in its people on all levels – from junior recruits to its senior management. Its Leadership Academy provides intensive coaching on how to become an effective manager and leader, and staff are encouraged to contribute ideas. ‘Take it the Top' provides employees with an opportunity to book a one-to-one meeting with Dr Abraham when they can sit with him to discuss any issues. Luminus managers also operate an open-door policy.
On the social side, staff have great opportunities to let their hair down: ‘Luminus has Got Talent', a children's Christmas party, quiz nights, and an annual carol service bring people, and often their families, together throughout the year.
“Luminus provides more than a job,” says Dr Abraham. “We provide an opportunity to be part of a family, a place where employees are valued, engaged and part of a winning team, and a vision for a future of shared values, goals and dreams.”
Benefits of the Best Employer award
Despite its successful long-standing engagement strategy Luminus still enjoyed the benefits of the Employee Values award including the positive impact on recruitment.
Dr Abraham says: “The Best Employer survey and subsequent award was an excellent way to move forward with our employee engagement strategy. We announced the win at one of our conferences and featured it in our regular news video. Our staff were thrilled and greatly encouraged with further independent evidence that they work for an organisation that takes their views seriously.”
Advice for other Best Employer award hopefuls
Not stopping at the achievements to date, employees at Luminus are taking part in the survey again this year. With such an outstanding track record in engagement Luminus is well-placed to offer advice to other employers. Dr Abraham suggests: “Invest in your leadership. Our managers really do engage with our people, helping them make a real difference in the communities we serve.”