A Sik Mind ? With Dr George Sik - March 2015
Tuesday, 10th March 2015
A Sik Mind?
With Dr George Sik BSc (Hons), PhD, C.Psychol, C.Sci, AFBPsS
One of the bigger news stories in recent weeks has been the BBC’s axing of Top Gear presenter Jeremy Clarkson following a fight with his producer, an especially vivid example of conflict in the workplace. Although things don’t always go as far as they did here, these kinds of conflict are not uncommon and looking at the personalities of the participants often helps to understand why they took place. In fact, the Premium Report of The Quest Profiler has a section specifically dedicated to individual conflict style of which the competitive – indeed combative – approach taken in the case of this ‘star in an unreasonable fracas’ is just one of several ways someone can behave as an argument escalates. It also offers advice on when particular styles, such as the competition involved here or co-operation and conciliation, are more or less effective. Even avoidance and compliance can sometimes be effective if used selectively and appropriately, in the sense of ‘choosing your battles’ (walking away might have had a better outcome for Clarkson).
By understanding the conflict style of yourself and your colleagues, past arguments can be understood and future ones prevented. The fact that we don’t all approach conflict the same way is just the starting point. Of course, understanding this is all part of emotional intelligence – and here The Quest Profiler can give further useful insights in a section dedicated to precisely that. It’s probably too late for Top Gear as we know it, though,it’s the Hamster you have to feel sorry for.