Our Values
Here at eras, knowing our values and sticking to them is of the utmost importance to us. This is because values say a lot about who we are as an organisation and what makes up our DNA. When sticking to our values we can be sure that we are providing our clients with everything they need to succeed. These values have been made up by asking our amazing team to define what drives us to succeed and what values underpin our behaviour.
The eras values
Our values are the bedrock of who we are - the driving force behind our success and your achievements. The eras team embodies a relentless dedication to your growth and a commitment to upholding the highest ethical standards.
Motivation
Engaged employees drive success, willingly making extra efforts, showcasing dedication and boosting retention.
Integrity
Honesty, trust and fairness thrive as colleagues uphold ethical practices, fostering a culture of openness and integrity.
Customer Focus
Customer needs take precedence, driving dedicated efforts to deliver exceptional service and earn recognition.
Quality
Excellence drives continuous improvement, reinforcing quality and meticulous attention to detail.

Why Choose eras?
Clear Pricing
Our prices are competitive and transparent. There are no hidden costs and we have always matched top quality with affordability.
Great Customer Service
We are regularly complimented on the quality of our customer service and have been since we were first established in 1982.
No Contracts
We have no annual licence fees or other hidden expenses. Our approach is a credit based 'pay as you go' approach, where credits never expire.
Varied & Detailed Reports
Our reports are insightful, thorough and user-friendly. The Quest Profiler® is BPS registered and suitable for both recruitment and employee development.
Thank you for the extra support you were able to give, it did help us focus, as it was meant to do.
Course was great, already booked 3 more colleagues on. The trainer had a relaxed style, great stories and vast knowledge.
I'm very excited about the newer features of The Psychometric Portal®, and praise eras for its splendid customer service.
This is way over and above what anyone at eras needs to do for us and I am really appreciative of your willing, can-do assistance that you gave us last week. Would you please make sure that all are thanked and acknowledged for this.
eras have been invaluable to the recruitment and development strands of our people piece at East Anglian Air Ambulance. We highly value their expertise and professionalism in what can be a crowded and confusing market.
What I like about The Quest Profiler® is the wealth of different outputs it provides, from team styles to conflict handling, and from culture matching to competencies. You would normally have to use multiple personality tools to achieve this, but they all come from the same 25 minute questionnaire!
Can I also just take this opportunity to thank you both for incredible customer service. This will be one of the main reasons I continue to use eras. Quick turnaround and prompt response are greatly appreciated!
The course gave a me a great understanding of the use of tests and the background behind them.
The Psychometric Portal® provides an excellent variety of instruments. The flexibility offered by the 360 tool is crucial in our industry and being able to use the system on a pay-as-you-go basis is a huge benefit.
The results and awards (Best Employers Eastern Region) reinforced the areas of engagement that Benefit felt it was already strong in. Employees' positive feedback told the company that certain elements of engagement had long been successful. Other feedback confirmed that the business was on the right track in terms of focusing on the areas that needed improvement.
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Experts in Psychometrics
Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.