Our Values
Here at eras, knowing our values and sticking to them is of the utmost importance to us. This is because values say a lot about who we are as an organisation and what makes up our DNA. When sticking to our values we can be sure that we are providing our clients with everything they need to succeed. These values have been made up by asking our amazing team to define what drives us to succeed and what values underpin our behaviour.
The eras values
Our values are the bedrock of who we are - the driving force behind our success and your achievements. The eras team embodies a relentless dedication to your growth and a commitment to upholding the highest ethical standards.
Motivation
Engaged employees drive success, willingly making extra efforts, showcasing dedication and boosting retention.
Integrity
Honesty, trust and fairness thrive as colleagues uphold ethical practices, fostering a culture of openness and integrity.
Customer Focus
Customer needs take precedence, driving dedicated efforts to deliver exceptional service and earn recognition.
Quality
Excellence drives continuous improvement, reinforcing quality and meticulous attention to detail.

Why Choose eras?
Clear Pricing
Our prices are competitive and transparent. There are no hidden costs and we have always matched top quality with affordability.
Great Customer Service
We are regularly complimented on the quality of our customer service and have been since we were first established in 1982.
No Contracts
We have no annual licence fees or other hidden expenses. Our approach is a credit based 'pay as you go' approach, where credits never expire.
Varied & Detailed Reports
Our reports are insightful, thorough and user-friendly. The Quest Profiler® is BPS registered and suitable for both recruitment and employee development.
Your customer service is outstanding.
Such an interesting subject and valuable area of work.
A really good course. Pace and level of enthusiasm from the trainer was excellent
Thank you for the extra support you were able to give, it did help us focus, as it was meant to do.
I was introduced to eras many years ago, and throughout my HR career I have found their services extremely professional , and more importantly, extremely accurate in terms of the candidate profiling outcome. Whether I was using a recruitment or a development service the level of detail available to bolster my decision making was invaluable. I would not hesitate to recommend eras and the team to anyone.
Can I also just take this opportunity to thank you both for incredible customer service. This will be one of the main reasons I continue to use eras. Quick turnaround and prompt response are greatly appreciated!
The entire experience was outstanding from start to finish... The training itself... was fantastic... I highly recommend eras to anyone looking for high-quality, people-focused psychometric training.
eras customer service is one of the best I have seen.
The Quest Profiler® is the most versatile personality instrument I have ever used. It does everything from generating interview questions to offering advice for future development. Whatever my needs are, it meets them in full.
We use The Quest Profiler® and the wider eras tools heavily at Snow and they are a key part of our kit. From recruiting tools to developmental psychometrics for individuals and teams through to leadership 360s the quality of the data and reports has made a significant difference to our people worldwide. They gain insights and actionable feedback that helps them grow and build the success and careers they aspire to.
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Experts in Psychometrics
Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.