Our Values

Here at eras, knowing our values and sticking to them is of the utmost importance to us. This is because values say a lot about who we are as an organisation and what makes up our DNA. When sticking to our values we can be sure that we are providing our clients with everything they need to succeed. These values have been made up by asking our amazing team to define what drives us to succeed and what values underpin our behaviour.

The eras values

Our values are the bedrock of who we are - the driving force behind our success and your achievements. The eras team embodies a relentless dedication to your growth and a commitment to upholding the highest ethical standards.

Motivation

Engaged employees drive success, willingly making extra efforts, showcasing dedication and boosting retention.

Integrity

Honesty, trust and fairness thrive as colleagues uphold ethical practices, fostering a culture of openness and integrity.

Customer Focus

Customer needs take precedence, driving dedicated efforts to deliver exceptional service and earn recognition.

Quality

Excellence drives continuous improvement, reinforcing quality and meticulous attention to detail.

Two people standing back to back and smiling.

Why Choose eras?

Clear Pricing

Our prices are competitive and transparent. There are no hidden costs and we have always matched top quality with affordability.

Great Customer Service

We are regularly complimented on the quality of our customer service and have been since we were first established in 1982.

No Contracts

We have no annual licence fees or other hidden expenses. Our approach is a credit based 'pay as you go' approach, where credits never expire.

Varied & Detailed Reports

Our reports are insightful, thorough and user-friendly. The Quest Profiler® is BPS registered and suitable for both recruitment and employee development.

Devon County Council

The portal and tests were really useful and eras were very helpful.

Devon County Council
Norwich Door to Door

Thank you for the extra support you were able to give, it did help us focus, as it was meant to do.

Jill Gaul Norwich Door to Door
Snow Software

We use The Quest Profiler® and the wider eras tools heavily at Snow and they are a key part of our kit. From recruiting tools to developmental psychometrics for individuals and teams through to leadership 360s the quality of the data and reports has made a significant difference to our people worldwide. They gain insights and actionable feedback that helps them grow and build the success and careers they aspire to.

Snow Software
Life Health Foods

I was introduced to eras many years ago, and throughout my HR career I have found their services extremely professional , and more importantly, extremely accurate in terms of the candidate profiling outcome. Whether I was using a recruitment or a development service the level of detail available to bolster my decision making was invaluable. I would not hesitate to recommend eras and the team to anyone.

Sue Johns Head of People & Culture Life Health Foods
Anonymous

The course gave a me a great understanding of the use of tests and the background behind them.

Anonymous
Tulip Ltd

The Quest Profiler® is the most versatile personality instrument I have ever used. It does everything from generating interview questions to offering advice for future development. Whatever my needs are, it meets them in full.

Alison Nash Tulip Ltd
MacMillan Cancer Support

Your customer service is outstanding.

MacMillan Cancer Support
Hymans Robertson

Everyone has been very helpful and the level of service and information far outweighed your competitors.

Hymans Robertson
Anonymous

Very informative and will use skills learnt in both my professional and personal life.

Anonymous
Bourn Hall

My eras contact always replies to her emails extremely promptly and makes me feel nothing is too much trouble for her. This level of customer service is quite rare which is why it stands out and I wanted to give credit and praise where it is due.

Bourn Hall

Our recent articles

Psychometric Testing vs Traditional Interviews: Which Predicts Performance Better?

Relying on interviews alone can lead to costly hiring mistakes, from poor cultural fit to early employee turnover. By combining interviews with scientifically validated cognitive and behavioural assessments, you can identify candidates with the greatest potential and make more confident hiring decisions before the face-to-face stage.

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Psychometric Test Risks: What Happens Without Proper Training?

While psychometric tests can reduce hiring bias, they are only as effective as the person interpreting them. Without proper training, organizations risk misreading data and making costly recruitment errors.

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What Is BPS Psychometric Training? A Complete Guide for HR Professionals

Discover what BPS psychometric training involves, why British Psychological Society verification matters and how HR professionals can use psychometric assessments confidently to improve recruitment, employee development and workplace decision-making.

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Which Industries Can Benefit from Psychometric Training?

Explore which industries benefit most from psychometric training and learn how HR professionals can use assessments to improve hiring, team performance, and employee development.

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7 Benefits of Psychometric Testing for Recruitment (And How It Helps You Make Smarter Hiring Decisions)

Hiring the right talent is crucial. Explore how psychometric testing provides measurable results, reduces unconscious bias and helps you make data-driven decisions to build a stronger workforce.

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How To Eliminate Unconscious Bias In Recruitment

Unconscious bias can undermine your recruitment efforts. This guide explains different types of hiring bias and their costs, offering practical strategies to create a fair process. Learn how psychometric tools like The Quest Profiler® and aptitude tests promote objective, data-driven decisions.

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Contact Us Today

Experts in Psychometrics

Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.

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