Our Values
Here at eras, knowing our values and sticking to them is of the utmost importance to us. This is because values say a lot about who we are as an organisation and what makes up our DNA. When sticking to our values we can be sure that we are providing our clients with everything they need to succeed. These values have been made up by asking our amazing team to define what drives us to succeed and what values underpin our behaviour.
The eras values
Our values are the bedrock of who we are - the driving force behind our success and your achievements. The eras team embodies a relentless dedication to your growth and a commitment to upholding the highest ethical standards.
Motivation
Engaged employees drive success, willingly making extra efforts, showcasing dedication, and boosting retention.
Integrity
Honesty, trust, and fairness thrive as colleagues uphold ethical practices, fostering a culture of openness and integrity.
Customer Focus
Customer needs take precedence, driving dedicated efforts to deliver exceptional service and earn recognition.
Quality
Excellence drives continuous improvement, reinforcing quality and meticulous attention to detail.
Why Choose eras?
Clear Pricing
Our prices are competitive and transparent. There are no hidden costs and we have always matched top quality with affordability.
Great Customer Service
We are regularly complimented on the quality of our customer service and have been since we were first established in 1982.
No Contracts
We have no annual licence fees or other hidden expenses. Our approach is a credit based 'pay as you go' approach, where credits never expire.
Varied & Detailed Reports
Our reports are insightful, thorough and user-friendly. The Quest Profiler® is BPS registered and suitable for both recruitment and employee development.
We are delighted to recommend the use of eras products for use within both recruitment campaigns and for employee development. The tools that we use for both purposes have a good level of flexibility and can be matched against roles of all types and levels within our business.
Your team are excellent at patiently dealing with my queries.
Our relationship with eras spans more than 10 years and the Team there have consistently exceeded our expectations. They have the ability to understand our business drivers and our culture and then identify the resources that will help us meet our goals.
Very informative and will use skills learnt in both my professional and personal life.
I watched the session at the CIPD conference and thought it was one of the best sessions of the day.
eras have been invaluable to the recruitment and development strands of our people piece at East Anglian Air Ambulance. We highly value their expertise and professionalism in what can be a crowded and confusing market.
What I like about The Quest Profiler® is the wealth of different outputs it provides, from team styles to conflict handling, and from culture matching to competencies. You would normally have to use multiple personality tools to achieve this, but they all come from the same 25 minute questionnaire!
My eras contact always replies to her emails extremely promptly and makes me feel nothing is too much trouble for her. This level of customer service is quite rare which is why it stands out and I wanted to give credit and praise where it is due.
Your customer service is outstanding.
The course gave a me a great understanding of the use of tests and the background behind them.
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Experts in Psychometrics
Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.