Cookie Policy
Contents
1. Purpose ↑
The purpose of this policy is to explain to users of this website (www.eras.co.uk) how cookies are used on the site, the options for controlling the use of cookies and what cookies are used.
2. Scope ↑
This policy applies to the cookies used on this website (www.eras.co.uk) and marketing emails.
3. Definitions ↑
The following terms are used throughout this policy and are defined as follows:
- Cookies - are small files that are placed on your computer by the websites that you visit. They are used in order to make websites work, to provide features, or to work more efficiently, as well as to provide information to the owner of the site such as pages visited, number of visitors etc. Some cookies also enable the display of relevant advertising when you move from site to site.
- Local Storage - A type of web storage that allows websites to store data in your browser with no expiration date. The data persists even after you close your browser.
- Session Storage - Similar to Local Storage, but the data is only stored for the duration of the page session. It's cleared as soon as you close the specific browser tab.
- We/us/our - refers to eras Ltd, the owner of this website registered at Providence Court, 105 Denmark Street, Diss, Norfolk, IP22 4WN with company registration number 01832022.
- Personal data - is any information which can directly or indirectly identify a living person.
- First Party Cookie - this is a cookie that is controlled by us
- Third Party Cookie - this is a cookie provided by a third party e.g. Google Analytics for which we have no control over
- Session - If a cookie does not contain an expiration date, it is considered a session cookie. Session cookies are stored in memory and never written to disk. When the browser closes, the cookie is permanently lost from this point on.
- Persistent - these cookies stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file
4. Cookie Types ↑
We use the following types of cookie on our website:
Essential Cookies - These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies - These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. They are also used to alert us if you encounter any problems such as unexpected errors so that we can fix them as quickly as possible. You can control whether you want to accept the use of these cookies via the cookie consent options on the website.
Functional Cookies - These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. You can control whether you want to accept the use of these cookies via the cookie consent options on the website.
Marketing Cookies - These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. You can control whether you want to accept the use of these cookies via the cookie consent options on the website.
5. Cookie Details ↑
5.1 Essential Cookies
| Name/Key | Source | Duration | Storage Type | Purpose |
|---|---|---|---|---|
| eras-cookies-consent | 1st party | 1 year | Cookie | Used to record whether the user has dismissed the cookie banner so that we don't show it on subsequent visits. |
| AI_buffer_1 | 1st party | Session | Session Storage | Used by Microsoft Application Insights to buffer telemetry events before they are sent. |
| AI_sentBuffer_1 | 1st party | Session | Session Storage | Used by Microsoft Application Insights to track which telemetry events have already been sent. |
| cg_pageview | 1st party | Session | Session Storage | Used by ClickGuardian to count pageviews for analytics. |
| cg_sessionid | 1st party | Session | Local Storage | Stores a unique session ID for ClickGuardian scripts. |
| cg_sessiontime | 1st party | Session | Local Storage | Stores the session start timestamp for ClickGuardian. |
| sveltekit:scroll | 1st party | Session | Session Storage | Stores the user's scroll position to enhance client-side navigation. |
5.2 Performance Cookies
| Name/Key | Source | Duration | Storage Type | Purpose |
|---|---|---|---|---|
| _ga | 1st party | 1 year 1 month | Cookie | Used by Google Analytics to distinguish between unique site visitors. |
| _ga_3RJVC1DTM3 | 1st party | 1 year 1 month | Cookie | Used by Google Analytics 4 to store and count session and event data. |
| ai_user | 1st party | 1 year | Cookie | Used by Microsoft Application Insights to identify returning users in telemetry data. |
| eras-cookies-performance | 1st party | 1 year | Cookie | Records the user's consent to the use of performance cookies. |
| APISID | 3rd party | 1 year 1 month | Cookie | Used by Google for API authentication and to track user preferences. |
| HSID | 3rd party | 1 year 1 month | Cookie | Used by Google as a secure authentication token for its services. |
| SAPISID | 3rd party | 1 year 1 month | Cookie | Used by Google as a session security token for its services. |
| SID | 3rd party | 1 year 1 month | Cookie | Used by Google as the main session identifier for a user's account. |
| SSID | 3rd party | 1 year 1 month | Cookie | Used by Google as a secondary sign-in session token. |
5.3 Functional Cookies
| Name/Key | Source | Duration | Storage Type | Purpose |
|---|---|---|---|---|
| eras-session-id | 1st party | 30 days | Cookie | A unique identifier (UUID) that allows us to retrieve a user's previously submitted information to pre-fill forms on subsequent visits. |
| eras-cookies-functional | 1st party | 1 year | Cookie | Records the user's consent to the use of functional cookies. |
| twk_uuid_* | 1st party | ~6 months | Cookie | Used by the Tawk.to chat widget to store a unique user identifier. |
| twk_* (widget state) | 1st party | Session | Local Storage | Stores the Tawk.to chat widget's UI state and flags during a session. |
| twk_token_* | 1st party | Persistent | Local Storage | A long-lived token used by the Tawk.to chat widget to re-authenticate chat sessions. |
| TawkConnectionTime | 1st party | Session | Cookie | Stores a timestamp for when the Tawk.to chat widget connected. |
| twk_idm_key | 1st party | Session | Cookie | A unique identifier for a specific Tawk.to chat session. |
5.4 Marketing Cookies
| Name/Key | Source | Duration | Storage Type | Purpose |
|---|---|---|---|---|
| aa_click | 1st party | Session | Cookie | Used by Google Ads to track clicks. |
| _uetsid | 1st party | 1 day | Cookie | A session identifier used by Microsoft Ads (Bing Ads). |
| _uetsid_exp | 1st party | 1 day | Local Storage | Mirrors the expiry timestamp of the _uetsid cookie. |
| _uetvid | 1st party | 1 year 25 days | Cookie | A visitor identifier used by Microsoft Ads (Bing Ads). |
| _uetvid_exp | 1st party | 1 year 25 days | Local Storage | Mirrors the expiry timestamp of the _uetvid cookie. |
| MUID | 3rd party | 1 year 25 days | Cookie | A cross-site user identifier used for Microsoft advertising. |
| __Secure-1PAPISID | 3rd party | 1 year 1 month | Cookie | A cross-site ad personalisation token used by Google Ads. |
| __Secure-1PSID | 3rd party | 1 year 1 month | Cookie | A secondary personalisation identifier used by Google Ads. |
| __Secure-3PAPISID | 3rd party | 1 year 1 month | Cookie | A third-party ad personalisation token used by Google Ads. |
| __Secure-3PSID | 3rd party | 1 year 1 month | Cookie | A secondary cross-site ad personalisation identifier used by Google Ads. |
6. Using Your Browser To Control Cookies ↑
As well as setting cookie preferences using the cookie settings options when you visit the website, you can also control cookie settings in your browser. How to control cookies for some of the most common browsers are detailed below:
7. Managing Analytics Cookies ↑
You can opt out of anonymous tracking from third party analytics cookies by clicking on the links of our service providers here:
8. Further Information ↑
If you would like any further information about the use of cookies on this website, please contact us at data@eras.co.uk. Please also see our privacy policy.
9. Changes To This Policy ↑
We may make changes to this policy from time to time and the latest version of the policy will always be displayed on our website. You should check this policy from time to time to see any updates. This policy was last updated on 01/09/2025.