Clerical & Admin Psychometric Tests
Aptitude Tests
The Clerical and Admin Series tests assess the aptitude of candidates for clerical, administrative or support roles. Psychometric testing can be used across a wide range of functions including Customer Advisors, Call Centre staff, Secretarial and Data Entry roles. Here at eras, we are leading providers of four main clerical and admin assessments: word usage, proof checking, computation and cross-checking. Our tests collect accurate data on candidates' administrative competencies, the valuable skill sets that they possess and their suitability for clerical job positions.
What Is Psychometric Testing?
A psychometric test or questionnaire evaluates various aspects of human behaviour, such as ability or personality, in standardised conditions. The results are presented as either numerical scores or in categorical forms, such as grades (A to E) or color-coded systems (red, amber, green). Standardising the test and ensuring objectivity in the results eliminates potential bias and provides a more accurate depiction of an individual's behaviours and characteristics.
Aptitude Tests For Admin and Clerical Recruitment
Aptitude testing is a popular tool used by various businesses and recruiters to gain a better understanding of the cognitive abilities of potential candidates. Aptitude testing also allows businesses to test a candidate's strengths and weaknesses.
One of the benefits of using psychometric assessments is that you can identify how likely a candidate is to succeed in a specific role such as administration while eliminating any potential unconscious bias in the recruitment process.
Admin aptitude tests have become fundamental for employers to test whether job applicants have the essential skills and knowledge to be successful in clerical and admin positions. A way to measure a candidate's performance and ability to perform tasks such as typing, data entry, numerical reasoning and critical thinking.
What Do Clerical & Admin Aptitude Tests Include?
There are a variety of admin and clerical aptitude tests that measure different skills and traits, such as concentration, accuracy, comprehension, and more. Each psychometric test is designed to measure specific skills and traits, such as using correct vocabulary and proofreading.
Clerical and admin tests are less complex than managerial and professional assessments. However, this form of assessment is equally as important and should not be overlooked during the hiring process. Some widely accepted types of admin aptitude assessments include:
- Spelling: Identifying errors in written text.
- Grammar: Assessing understanding of sentence structure and punctuation.
- Proficiency and Attention to Detail: Checking for inconsistencies and errors in data
- Basic Calculation & Mental Arithmetic: Evaluating numerical skills.
Employers must utilise the results from the appropriate clerical assessments to determine a candidate's suitability.
Each test has its strengths in its ability to measure an applicant's skill set and whether there is an alignment between the applicant and the jobs themselves.
Our Clerical & Admin Series of Tests
Word Usage (CWU1)
A test to assess a candidate's ability to select pairs of words which fit into a given sentence. This may involve the use of grammar, meaning or spelling.
Proof Checking (CPC1)
A test to assess a candidate's ability to compare lines of text and check that the original text has been copied over correctly.
Computation (CCT1)
A test to assess a candidate's ability to make quick but accurate calculations.
Cross Checking (CCC1)
A test to assess a candidate's ability to compare and check the accuracy of two types of documentation to make sure they correspond
I have been delighted by the service offered by eras. The team are incredibly supportive and knowledgeable and I find the psychometrics invaluable as part of our offer for selection and leadership development.
Our relationship with eras spans more than 10 years and the Team there have consistently exceeded our expectations. They have the ability to understand our business drivers and our culture and then identify the resources that will help us meet our goals.
We use The Quest Profiler® and the wider eras tools heavily at Snow and they are a key part of our kit. From recruiting tools to developmental psychometrics for individuals and teams through to leadership 360s the quality of the data and reports has made a significant difference to our people worldwide. They gain insights and actionable feedback that helps them grow and build the success and careers they aspire to.
We have been working with eras for many years now and specifically use the 360 function regularly. The 360 function is fantastic as we can amend it to suit whatever we need. It's easy to use and produces really useful information in a very professional report. When working with eras I've personally found them to be extremely responsive and very helpful, they go out of their way to support and find solutions.
Your customer service is outstanding.
The eras team provide exceptional support that is not only professional but human as well. No 'ask' is ever too much and any queries or concerns I have are addressed promptly, reflecting a genuine commitment to customer satisfaction.
I was introduced to eras many years ago, and throughout my HR career I have found their services extremely professional , and more importantly, extremely accurate in terms of the candidate profiling outcome. Whether I was using a recruitment or a development service the level of detail available to bolster my decision making was invaluable. I would not hesitate to recommend eras and the team to anyone.
Just to say thank you again for sending the reports for me last week; it was really helpful and helped us to keep our recruitment process moving forward.
We are delighted to recommend the use of eras products for use within both recruitment campaigns and for employee development. The tools that we use for both purposes have a good level of flexibility and can be matched against roles of all types and levels within our business.
eras have been invaluable to the recruitment and development strands of our people piece at East Anglian Air Ambulance. We highly value their expertise and professionalism in what can be a crowded and confusing market.
Is Clerical & Admin Testing Right For You?
Continuity and smooth operations are crucial in corporate environments. During the hiring process, an employer may choose to use clerical and administrative assessments to verify the suitability of candidates who will eventually play a vital role in their business operations.
If your business operates within industries such as corporate, education, manufacturing, medicine and many others, then you may benefit from using admin aptitude testing to find the correct candidates for your business support roles. Our aptitude tests will assess a wide range of skills such as accuracy, speed, time management and efficiency in an objective, non-biased way.
Ultimately, clerical aptitude assessments can benefit your business by helping you make informed choices during the hiring process and increase the chances of finding a suitable candidate for open positions.
If reliable and quantitative results sound like something your business needs, contact us today! We'll work to meet your specific recruitment requirements and help find the right aptitude tests for you.
Frequently Asked Questions
- Psychometric assessments are useful tools in any business, no matter the industry. Guiding recruitment processes, aiding learning and development, and ensuring that your employees feel valued by increasing your understanding of them. We offer a variety of different tests available, we can tailor your tests to suit your business needs.
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Experts in Psychometrics
Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.