Clerical & Admin

Aptitude Tests

The Clerical and Admin Series tests assess the aptitude of candidates for clerical, administrative or support roles. They can be used across a wide range of functions including Customer Advisors, Call Centre staff, Secretarial and Data Entry roles Here at eras, we are leading providers of four main clerical and admin assessments: word usage, proof checking, computation and cross-checking. Our tests are able to collect accurate data on candidates' administrative competencies, the valuable skill sets that they possess and their suitability for clerical job positions.

What Are Clerical Aptitude Tests?

Clerical and Administrative assessments are a commonly used method to test an individual's ability to perform relevant clerical and admin tasks. These assessments are frequently used in the pre-employment stage and are used to measure a candidate's performance and ability to perform tasks such as typing, data entry, numerical reasoning and critical thinking.

As of recently, these admin aptitude tests have been fundamental for employers to test whether job applicants have the essential skills and knowledge to be successful in clerical and admin positions. It is not uncommon for organisations to request applicants complete clerical and admin assessments and pass with a certain score before an official offer of employment is provided.

Two people working at a desk covered in paperwork.

Exploring Varieties of Clerical & Admin Tests

Different aptitude tests measure different skills and traits, such as concentration, accuracy, comprehension, and more. Each test is designed to measure specific skills and traits, such as using correct vocabulary and proofreading.

Clerical and admin tests are less complex than managerial and professional assessments. However, this form of assessment is equally as important and should not be overlooked during the hiring process. Some widely accepted types of admin assessments include:

  • Word usage tests
  • Basic numeracy skills tests
  • Error checking proficiency tests

It is important that employers utilise appropriate clerical assessments to determine a candidate's suitability. Each test has its own strengths in its ability to measure an applicant's skill-set and whether there is an alignment between the applicant and the jobs themselves.

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Our Clerical & Admin Series of Tests

Word Usage (CWU1)

A test to assess a candidate's ability to select pairs of words which fit into a given sentence. This may involve the use of grammar, meaning or spelling.

Proof Checking (CPC1)

A test to assess a candidate's ability to compare lines of text and check that the original text has been copied over correctly.

Computation (CCT1)

A test to assess a candidate's ability to make quick but accurate calculations.

Cross Checking (CCC1)

A test to assess a candidate's ability to compare and check the accuracy of two types of documentation that might be used in a warehouse or dispatch office.

Tulip Ltd

The Quest Profiler is the most versatile personality instrument I have ever used. It does everything from generating interview questions to offering advice for future development. Whatever my needs are, it meets them in full.

Alison Nash Tulip Ltd
Snow Software

We use The Quest Profiler® and the wider eras tools heavily at Snow and they are a key part of our kit. From recruiting tools to developmental psychometrics for individuals and teams through to leadership 360s the quality of the data and reports has made a significant difference to our people worldwide. They gain insights and actionable feedback that helps them grow and build the success and careers they aspire to.

Snow Software
The Wine Society

We are delighted to recommend the use of eras products for use within both recruitment campaigns and for employee development. The tools that we use for both purposes have a good level of flexibility and can be matched against roles of all types and levels within our business.

Andrea Harkness HR Advisor The Wine Society
C2 Options

I'm very excited about the newer features of The Psychometric Portal®, and praise eras for its splendid customer service.

Carol Cromer C2 Options
Insight-Out

Your team are excellent at patiently dealing with my queries.

Jennifer Maddox Insight-Out
Bourn Hall

My eras contact always replies to her emails extremely promptly and makes me feel nothing is too much trouble for her. This level of customer service is quite rare which is why it stands out and I wanted to give credit and praise where it is due.

Bourn Hall
Reality HR

eras are a real pleasure to work with. As well as great customer support, they always go the extra mile and are very responsive to our needs. The Psychometric Portal® is extremely user friendly as well as completely customisable with our own branding.

Reality HR
Life Health Foods

I was introduced to eras many years ago, and throughout my HR career I have found their services extremely professional , and more importantly, extremely accurate in terms of the candidate profiling outcome. Whether I was using a recruitment or a development service the level of detail available to bolster my decision making was invaluable. I would not hesitate to recommend eras and the team to anyone.

Sue Johns Head of People & Culture Life Health Foods
Edenred

eras customer service is one of the best I have seen.

Edenred
Adnams Plc

Our relationship with eras spans more than 10 years and the Team there have consistently exceeded our expectations. They have the ability to understand our business drivers and our culture and then identify the resources that will help us meet our goals.

Sadie Lofthouse Head of Human Resources Adnams Plc

Is Clerical & Admin Testing Right For You?

Continuity and smooth operations are crucial in corporate environments. This is why business support positions are highly sought after roles with a high level of responsibility. During the hiring process, an employer may opt to use clerical and administrative assessments to verify the suitability of candidates that will eventually play a vital role in their business operations.

If your organisation operates within industries such as corporate, education, manufacturing, medicine and many others, then you may benefit from using admin aptitude testing to find the correct candidates for your business support roles. These tests can assess a wide range of skills like accuracy and speed, time management and efficiency in an objective, non-biased way.

Ultimately, clerical aptitude assessments can benefit your business in making informed choices during the hiring process and increase the chances of finding a suitable candidate for open positions. If this sounds like something your business needs, why not contact us today? We'll work to meet your specific business requirements and help find the right aptitude tests for you.

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Experts in Psychometrics

Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.