Clerical & Admin

Aptitude Tests

The Clerical and Admin Series tests assess the aptitude of candidates for clerical, administrative or support roles. They can be used across a wide range of functions including Customer Advisors, Call Centre staff, Secretarial and Data Entry roles Here at eras, we are leading providers of four main clerical and admin assessments: word usage, proof checking, computation and cross-checking. Our tests are able to collect accurate data on candidates' administrative competencies, the valuable skill sets that they possess and their suitability for clerical job positions.

What Are Clerical Aptitude Tests?

Clerical and Administrative assessments are a commonly used method to test an individual's ability to perform relevant clerical and admin tasks. These assessments are frequently used in the pre-employment stage and are used to measure a candidate's performance and ability to perform tasks such as typing, data entry, numerical reasoning and critical thinking.

As of recently, these admin aptitude tests have been fundamental for employers to test whether job applicants have the essential skills and knowledge to be successful in clerical and admin positions. It is not uncommon for organisations to request applicants complete clerical and admin assessments and pass with a certain score before an official offer of employment is provided.

Two people working at a desk covered in paperwork.

Exploring Varieties of Clerical & Admin Tests

Different aptitude tests measure different skills and traits, such as concentration, accuracy, comprehension, and more. Each test is designed to measure specific skills and traits, such as using correct vocabulary and proofreading.

Clerical and admin tests are less complex than managerial and professional assessments. However, this form of assessment is equally as important and should not be overlooked during the hiring process. Some widely accepted types of admin assessments include:

  • Word usage tests
  • Basic numeracy skills tests
  • Error checking proficiency tests

It is important that employers utilise appropriate clerical assessments to determine a candidate's suitability. Each test has its own strengths in its ability to measure an applicant's skill-set and whether there is an alignment between the applicant and the jobs themselves.

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Our Clerical & Admin Series of Tests

Word Usage (CWU1)

A test to assess a candidate's ability to select pairs of words which fit into a given sentence. This may involve the use of grammar, meaning or spelling.

Proof Checking (CPC1)

A test to assess a candidate's ability to compare lines of text and check that the original text has been copied over correctly.

Computation (CCT1)

A test to assess a candidate's ability to make quick but accurate calculations.

Cross Checking (CCC1)

A test to assess a candidate's ability to compare and check the accuracy of two types of documentation that might be used in a warehouse or dispatch office.

Norwich Door to Door

Thank you for the extra support you were able to give, it did help us focus, as it was meant to do.

Jill Gaul Norwich Door to Door
Snow Software

We use The Quest Profiler® and the wider eras tools heavily at Snow and they are a key part of our kit. From recruiting tools to developmental psychometrics for individuals and teams through to leadership 360s the quality of the data and reports has made a significant difference to our people worldwide. They gain insights and actionable feedback that helps them grow and build the success and careers they aspire to.

Snow Software
Bourn Hall

My eras contact always replies to her emails extremely promptly and makes me feel nothing is too much trouble for her. This level of customer service is quite rare which is why it stands out and I wanted to give credit and praise where it is due.

Bourn Hall
Mzanzi Consulting

Can I also just take this opportunity to thank you both for incredible customer service. This will be one of the main reasons I continue to use eras. Quick turnaround and prompt response are greatly appreciated!

Jessica Pinnock Mzanzi Consulting
Revolution Bars

We have been working with eras for many years now and specifically use the 360 function regularly. The 360 function is fantastic as we can amend it to suit whatever we need. It's easy to use and produces really useful information in a very professional report. When working with eras I've personally found them to be extremely responsive and very helpful, they go out of their way to support and find solutions.

Lee Moody Revolution Bars
East Anglian Air Ambulance

eras have been invaluable to the recruitment and development strands of our people piece at East Anglian Air Ambulance. We highly value their expertise and professionalism in what can be a crowded and confusing market.

Sarah Atkins East Anglian Air Ambulance
National Theatre

I watched the session at the CIPD conference and thought it was one of the best sessions of the day.

Gabriela Gandolfini National Theatre
Reality HR

eras are a real pleasure to work with. As well as great customer support, they always go the extra mile and are very responsive to our needs. The Psychometric Portal® is extremely user friendly as well as completely customisable with our own branding.

Reality HR
MacMillan Cancer Support

Your customer service is outstanding.

MacMillan Cancer Support
C2 Options

I'm very excited about the newer features of The Psychometric Portal®, and praise eras for its splendid customer service.

Carol Cromer C2 Options

Is Clerical & Admin Testing Right For You?

Continuity and smooth operations are crucial in corporate environments. This is why business support positions are highly sought after roles with a high level of responsibility. During the hiring process, an employer may opt to use clerical and administrative assessments to verify the suitability of candidates that will eventually play a vital role in their business operations.

If your organisation operates within industries such as corporate, education, manufacturing, medicine and many others, then you may benefit from using admin aptitude testing to find the correct candidates for your business support roles. These tests can assess a wide range of skills like accuracy and speed, time management and efficiency in an objective, non-biased way.

Ultimately, clerical aptitude assessments can benefit your business in making informed choices during the hiring process and increase the chances of finding a suitable candidate for open positions. If this sounds like something your business needs, why not contact us today? We'll work to meet your specific business requirements and help find the right aptitude tests for you.

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Experts in Psychometrics

Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.